Uproar Over United Shows the Value of an Apology

Recent corporate history reveals how hard it is for top executives to learn a simple lesson: Say sorry first, ask questions later.
By ROB COX from NYT
Business Day

from Contributed via Business News on April 13, 2017 at 11:20AM

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s